Terms & Conditions

Welcome to Solarwave Supply Co. These Terms & Conditions ("Terms") govern your use of our website, communications, and services.

Solarwave Supply Co. ("Solarwave," "we," "us," or "our") operates as a business-to-business distributor of solar equipment, including photovoltaic modules, inverters, energy storage equipment, mounting components, and related products.

By accessing our website or using our services, you agree to these Terms, to the extent applicable.

1. Website and Services

Solarwave Supply Co. provides solar equipment sourcing, wholesale product distribution, pricing quotations, order coordination, and logistics support to businesses and industry professionals.

Information presented on our website is intended for general informational and business purposes.

Product descriptions, inventory availability, specifications, and pricing may change without notice.

2. Product Information and Pricing

Solarwave Supply Co. makes reasonable efforts to provide accurate product information and pricing.

However:

• Product availability is subject to change.
• Published pricing and quotations may be subject to additional terms.
• Shipping charges, taxes, and other applicable costs may vary.
• Product specifications may be updated by manufacturers.
• Final pricing and order terms are subject to written confirmation.

Submitting an inquiry or requesting a quotation does not guarantee product availability or constitute an accepted purchase order.

3. Orders and Delivery

Orders are subject to acceptance and confirmation by Solarwave Supply Co.

Shipping schedules and delivery estimates may vary depending on product availability, supplier arrangements, transportation conditions, and other factors.

Applicable freight terms, delivery responsibilities, payment requirements, return eligibility, and any product-specific conditions will be communicated through the relevant quotation, invoice, or sales agreement.

In the event of a conflict between these website Terms and an executed sales agreement, the executed agreement will control the applicable transaction.

4. Customer Communications

By submitting an inquiry or contacting Solarwave Supply Co., you authorize us to respond using the contact information you provide, subject to applicable law and your communication preferences.

Submitting a form or providing a phone number does not automatically enroll you in promotional SMS messaging.

SMS marketing enrollment requires separate, affirmative consent.

5. SMS Messaging Terms & Conditions

SMS Program Description

Solarwave Supply Co. operates an SMS messaging program for customers and business contacts who have explicitly opted in to receive text messages.

Depending on the type of consent provided, messages may include:

Customer Service and Transactional Communications:

Product inquiries, equipment sourcing assistance, pricing quotations, inventory availability, order confirmations, shipping updates, delivery coordination, and customer support.

Marketing and Promotional Communications:

Wholesale equipment pricing, inventory announcements, special offers, new product availability, and promotional updates.

SMS Consent

Users may voluntarily subscribe to SMS messaging through the designated consent checkboxes on our website forms.

Marketing and non-marketing text messaging consent are collected separately.

Consent to receive SMS marketing messages is not a condition of purchasing products, requesting quotations, or obtaining services from Solarwave Supply Co.

Message Frequency

Message frequency varies depending on customer activity, inquiries, orders, and communication preferences.

Messaging Charges

Message and data rates may apply depending on your wireless carrier and mobile service plan.

Solarwave Supply Co. does not control or determine charges assessed by wireless carriers.

Opt-Out Instructions

You may cancel SMS communications at any time by replying STOP to a message received from Solarwave Supply Co.

After you send STOP, you will receive a confirmation of your opt-out. No further messages will be sent through that SMS program unless you subsequently provide valid consent again.

Help and Support

For assistance, reply HELP to a message or contact our team:

Email: info@solarwavesupplyco.com

Phone: (856) 542-8275

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

SMS delivery may be affected by network availability, carrier restrictions, technical conditions, or other circumstances beyond our control.

Privacy

Your participation in our SMS messaging program is subject to our Privacy Policy.

SMS opt-in data and consent are not sold, rented, transferred, or shared with third parties for their independent use.

For more information, please review the Privacy Policy available on our website.

6. Acceptable Website Use

By accessing our website, you agree not to:

• Use our website for unlawful or fraudulent activities.
• Attempt to gain unauthorized access to our systems.
• Interfere with website security or functionality.
• Submit false, misleading, or fraudulent inquiries.
• Copy or redistribute protected website materials without authorization.

We reserve the right to restrict access or take appropriate action in response to misuse.

7. Intellectual Property

Unless otherwise indicated, content published by Solarwave Supply Co., including website text, graphics, branding, layouts, and original marketing materials, is owned by or licensed to Solarwave Supply Co.

Third-party trademarks, product names, logos, and manufacturer materials remain the property of their respective owners.

No ownership rights are transferred through use of this website.

8. Product Warranties and Disclaimers

Manufacturer warranties, when applicable, are subject to the respective manufacturer's warranty terms.

Unless expressly stated in an applicable written agreement, Solarwave Supply Co. does not independently guarantee manufacturer performance, product certification, or eligibility for specific tax credits or incentive programs.

Customers are responsible for confirming that purchased products satisfy their project's technical, regulatory, and procurement requirements.

Nothing in these Terms excludes any warranties or rights that cannot lawfully be excluded.

9. Limitation of Liability

To the extent permitted by applicable law, Solarwave Supply Co. is not responsible for indirect or consequential losses arising solely from website access issues, inaccurate general website information, or temporary website unavailability.

Any limitations applicable to actual equipment purchases, shipping arrangements, or commercial transactions are governed by the applicable quotation, invoice, or written sales agreement and relevant law.

10. Third-Party Links and Services

Our website may include references or links to third-party manufacturers, service providers, and external websites.

We are not responsible for the operation, content, or policies of independently operated third-party websites.

11. Privacy Policy

Your use of our website and communications is also subject to our Privacy Policy, which explains how information is collected, used, and protected.

12. Changes to These Terms

Solarwave Supply Co. may modify these Terms periodically.

Revised Terms will be published on this page along with an updated effective date.

Continued use of our website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

13. Governing Law

These Terms are governed by the applicable laws of the State of New Jersey, United States, without regard to conflict-of-law principles, except where another jurisdiction's laws must apply.

14. Contact Information

For questions regarding these Terms & Conditions, our products, or our SMS messaging program, please contact:

Solarwave Supply Co.

Website: https://www.solarwavesupplyco.com

Email: info@solarwavesupplyco.com

East Coast: (856) 542-8275

West Coast: (619) 519-2030

Location: New Jersey, United States